Quality, Reliability, and Durability

Design of Experiments (DOE) is a methodology that can be effective for general problem-solving, as well as for improving or optimizing product design and manufacturing processes. Specific applications of DOE include identifying proper design dimensions and tolerances, achieving robust designs, generating predictive math models that describe physical system behavior, and determining ideal manufacturing settings. This seminar utilizes hands-on activities to help you learn the criteria for running …

APQP is essential to improving the way companies develop products and services. It is a standardized, universally accepted fundamental business strategy. This strategy is applicable to all types of organizations including manufacturing and service companies, schools, hospitals, and governmental agencies. The aim of APQP is to enable the organization to produce products and provide services focused on satisfying customer’s needs, wants, and expectations. Following this standardized approach promo…

This seminar is offered in China only and presented in Mandarin Chinese. The course materials are bilingual (English and Chinese). Currently in the industry, especially within China, product requirement development is more of an experienced-based process rather than a scientific methodology. This course addresses this issue and provides a more process-driven method for better requirement development through the Quality Function Deployment (PFD) methodology. Real industrial examples are used to d…

In the aerospace industry, the delegated product release process occurs when a supplier is given the authority to act on behalf of a delegating organization to verify and release products without additional oversight. Historically, each delegating organization conducted a unique training program for individuals responsible for the product release overcheck process. In 2015, the Aerospace Engine Supplier Quality (AESQ) group worked with SAE to consolidate the training into a single, common traini…

AS13100 and RM13000 define the Problem-Solving standard for suppliers within the aero-engine sector, with the Eight Disciplines (8D) problem solving method the basis for this standard. This two-day course provides attendees with a comprehensive and standardized set of tools to become an 8D practitioner. Successful application of 8D achieves robust corrective and preventive actions to reduce the risk of repeat occurrences and minimize the cost of poor quality. This is essential to enable long ter…

RMS (Reliability-Maintainability-Safety-Supportability) engineering is emerging as the newest discipline in product development due to new credible, accurate, quantitative methods. Weibull Analysis is foremost among these new tools. New and advanced Weibull techniques are a significant improvement over the original Weibull approach. This workshop, originally developed by Dr. Bob Abernethy, presents special methods developed for these data problems, such as Weibayes, with actual case studies in a…

The concept of a Quality System’s approach to business has been employed successfully and sometimes not so successfully for several decades. The International Organization for Standardization (ISO) has been supplying standards that list the key elements/clauses and requirements for building and implementing Quality Systems for over 30 years. These standards are based on the relatively simple concepts of Total Quality Management (TQM), essential principals of management, and a “Process” approach.…

Design of Experiments is a statistically based, structured approach to product or process improvement that will quickly yield significant increases in product quality and subsequent decreases in cost. Products and processes can be designed to function with less variation and with less sensitivity to environmental factors or customer usage. While still maintaining high quality from a customer's viewpoint, products and processes can utilize lower cost materials and methods. Specifications can be o…

Individuals responsible for quality management system, implementation, and auditing to the AS9100:2016 series of standards for Aviation, Space, and Defense will require an understanding of the requirements for the preparation and execution of the audit process as defined in these revised standards. Management and implementers of AS9100:2016 Rev. D within these organizations must also be aware of what these requirements mean for their company. A thorough understanding of the process approach to a…

Metrology is an important component in manufacturing because it provides a rigorous method for Quality personnel to manage risk and uncertainty. To mitigate risk successfully and develop techniques for problem solving, it is important to evaluate sources of uncertainty, verification, and non-conformance. This seminar is intended to introduce the various principles associated with uncertainty of measurement; to explore the history of measurement, and to clearly identify calibration, true values, …

During this DFMEA Overview and Application course, participants will be introduced to important FMEA concepts, the basic theory behind the concepts, then discuss how these concepts can be applied to the customer's design FMEA activities. Participant activities include: reading assignments, group discussions, exercises, building Block Diagrams as a group, and beginning a DFMEA on a customer’s product.

Certifying an aircraft, part or appliance can be challenging while navigating the maze of Federal Aviation Administration (FAA) procedures, rules, policies and guidelines. This course will help you to the understand the FAA organizational structure, it's policies, guidelines and requirements leading to Type and Supplemental Type airworthiness approvals, and provide you with a competitive edge and potential reduction in time in obtaining an FAA approval. The rule-making process and rules applicab…

This seminar is offered in China only and presented in Mandarin Chinese. Static perceptual quality is the term applied to the customer’s first impression of a car at the beginning of the buying process including how it looks, feels, and smells. This “first feeling” largely determines whether the customer continues through the purchase process. At present, OEMs have no systematic method for static perceptual quality in the whole vehicle design and development process, especially for the static pe…

Part 21 is the FAA regulation that provides the regulatory framework to conduct certification of products and parts. This includes the engineering, airworthiness, production and quality systems. The aerospace industry is hinged around compliance with Part 21; however, comprehension of Part 21 and its role in civil certification is challenging. This course is designed to provide participants with an understanding of the processes that encompass aircraft certification, including compliance with FA…

AS13002 defines the process for qualifying an Alternate Inspection Frequency Plan for suppliers within the aero-engine sector. This two-day course will provide common requirements for developing and qualifying an alternate inspection plan, other than 100% inspection of all features. This course is designed to cover the basic elements of the process to be applied to design characteristics (as defined in AS9102), and parts or inspection processes as defined by the purchaser. Beginning with documen…

The avionics hardware industry world-wide is now commonly required to follow DO-254 Design Assurance Guidance for Airborne Electronic Hardware for literally all phases of development: Safety, Requirements, Design, Logic Implementation, V&V, Quality Assurance, etc. The DO-254 standard is a companion to the software DO-178B standard; however, there are many differences between hardware and software which must be understood. This basic course introduces the intent of the DO-254 standard for commerc…

The Process FMEA and Control Plan program introduces the basic concepts behind this important tool and provides training in how to conduct an effective PFMEA. First, the course explains what a PFMEA is and how it improves the long-term performance of your products, services and related processes by addressing process related failures. The role of the PFMEA in the overall framework of Quality Management System Requirements is explained as well as the role of the PFMEA in the Advanced Product Qual…

This three-day course is designed to bring together key quality systems, processes, and methodologies to show how they work as part of a system to focus on defect prevention. It supports Quality Leaders at all levels of an organization in understanding how these tools and processes work, and the characteristics of successful deployment. It’s also recommended for other functions with accountability for the quality of the design, production, assembly, and test areas of the organization, including …

AS 13003:2015 stipulates requirements to establish an acceptable measurement system (for variable and attribute features) for use on aerospace engines parts and assemblies. Measurement Systems Analysis (MSA) is used to evaluate and improve measurement systems in the workplace because it evaluates the test method, measuring instruments, and the process of acquiring measurements. The Aerospace Engine Supplier Quality (AESQ) Strategy Group published AS13003 to define the minimum requirements for co…

In the Aerospace Industry there is a focus on Defect Prevention to ensure that quality goals are met. Failure Mode and Effects Analysis (PFMEA) and Control Plan activities are recognized as being one of the most effective, on the journey to Zero Defects. This two-day course is designed to explain the core tools of Design Failure Mode and Effects Analysis (DFMEA), Process Flow Diagrams, Process Failure Mode and Effects Analysis (PFMEA) and Control Plans as described in AS13100 and RM13004. It wil…

Production and continual improvement of safe and reliable products is key in the aviation, space and defense industries. Customer and regulatory requirements must not only be met, but they are typically expected to exceeded requirements. Due to globalization, the supply chain of this industry has been expanded to countries which were not part of it in the past and has complicated the achievement of requirements compliance and customer satisfaction. The IAQG has established and deployed the AS914…

The aerospace industry is focused on fostering a positive safety culture and competency in Human Factors considerations supports competencies crucial to an organization's Quality Management and Safety. SAE's AS13100 standard includes requirements for embedding Human Factors within the Aerospace Engine Supply Chain. This course is intended to introduce the skills and knowledge necessary to become compliant and optimize your organization’s capability in human performance in maintenance and inspect…

Internal audits (a requirement of the AS9100 Rev D Standard) are intended to verify the compliance and effectiveness of the organization's quality management system. Internal auditors must be knowledgeable of these requirements and the expectations as identified in the standard. In addition, the audit requirements outlined in the AS9101 Standard have significantly changed the way auditors are expected to conduct audits in the aviation, space and defense industries. This three-day internal audito…