Quality, Reliability, and Durability

APQP is essential to improving the way companies develop products and services. It is a standardized, universally accepted fundamental business strategy. This strategy is applicable to all types of organizations including manufacturing and service companies, schools, hospitals, and governmental agencies. The aim of APQP is to enable the organization to produce products and provide services focused on satisfying customer’s needs, wants, and expectations. Following this standardized approach promo…

Currently in the industry, especially within China, product requirement development is more of an experienced-based process rather than a scientific methodology. This course addresses this issue and provides a more process-driven method for better requirement development through the Quality Function Deployment (PFD) methodology. Real industrial examples are used to demonstrate how to systematically convert voice of the customer data to engineering specifications using QFD. By the end of this cou…

Live Online Training Now Available: Important Update to Certification Requirements In response to the current environmental conditions created by COVID-19 and the emergent restrictions on business travel and gatherings, SAE International and the AESQ have launched a live online training program for AS13001: Delegated Product Release Verification Training Requirements to support the Aero Engine Manufacturers requirements for inspector approval. Introduced in June of 2020 in the United States, the…

AS13000 defines the Problem-Solving standard for suppliers within the aero-engine sector, with the Eight Disciplines (8D) problem solving method the basis for this standard. This two-day course provides attendees with a comprehensive and standardized set of tools to become an 8D practitioner and meets all the requirements of the training syllabus in AS13000. Successful application of 8D achieves robust corrective and preventive actions to reduce the risk of repeat occurrences and minimize the co…

Individuals responsible for quality management system, implementation, and transition to the AS9100:2009 series of standards for Aviation, Space, and Defense will require an understanding of the requirements for the preparation and execution of the audit process as defined in these revised standards. Management and implementers of AS9100:2009 Rev. C within these organizations must also be aware of what these changes may mean for their company. A thorough understanding of the process approach to …

RMS (Reliability-Maintainability-Safety-Supportability) engineering is emerging as the newest discipline in product development due to new credible, accurate, quantitative methods. Weibull Analysis is foremost among these new tools. New and advanced Weibull techniques are a significant improvement over the original Weibull approach. This workshop, originally developed by Dr. Bob Abernethy, presents special methods developed for these data problems, such as Weibayes, with actual case studies in a…

The concept of a Quality System’s approach to business has been employed successfully and sometimes not so successfully for several decades. The International Organization for Standardization (ISO) has been supplying standards that list the key elements/clauses and requirements for building and implementing Quality Systems for over 30 years. These standards are based on the relatively simple concepts of Total Quality Management (TQM), essential principals of management, and a “Process” approach.…

Design of Experiments is a statistically based, structured approach to product or process improvement that will quickly yield significant increases in product quality and subsequent decreases in cost. Products and processes can be designed to function with less variation and with less sensitivity to environmental factors or customer usage. While still maintaining high quality from a customer's viewpoint, products and processes can utilize lower cost materials and methods. Specifications can be o…

Individuals responsible for quality management system, implementation, and auditing to the AS9100:2016 series of standards for Aviation, Space, and Defense will require an understanding of the requirements for the preparation and execution of the audit process as defined in these revised standards. Management and implementers of AS9100:2016 Rev. D within these organizations must also be aware of what these requirements mean for their company. A thorough understanding of the process approach to a…

Metrology is an important component in manufacturing because it provides a rigorous method for Quality personnel to manage risk and uncertainty. To mitigate risk successfully and develop techniques for problem solving, it is important to evaluate sources of uncertainty, verification, and non-conformance. This seminar is intended to introduce the various principles associated with uncertainty of measurement; to explore the history of measurement, and to clearly identify calibration, true values, …

During this DFMEA Overview and Application course, participants will be introduced to important FMEA concepts, the basic theory behind the concepts, then discuss how these concepts can be applied to the customer's design FMEA activities. Participant activities include: reading assignments, group discussions, exercises, building Block Diagrams as a group, and beginning a DFMEA on a customer’s product.

This seminar is suggested for product or process experts who have a need to utilize more detailed information concerning Design of Experiments analysis. It primarily addresses the subject of ANOVA, analysis of variance, which is a statistically based, objective decision-making tool. This is an advanced seminar that covers the fundamentals required to analyze orthogonal experiments, interpret, and recommend further action based on the analysis. Emphasis is placed on the analysis phase of the DOE …

Certifying an aircraft, part or appliance can be challenging while navigating the maze of Federal Aviation Administration (FAA) procedures, rules, policies and guidelines. This course will help you to the understand the FAA organizational structure, it"s policies, guidelines and requirements leading to Type and Supplemental Type airworthiness approvals, and provide you with a competitive edge and potential reduction in time in obtaining an FAA approval. The rule-making process and rules applicab…

Static perceptual quality is the term applied to the customer’s first impression of a car at the beginning of the buying process including how it looks, feels, and smells. This “first feeling” largely determines whether the customer continues through the purchase process. At present, OEMs have no systematic method for static perceptual quality in the whole vehicle design and development process, especially for the static perceptual quality review in the early stage of design and development befo…

Part 21 is the FAA regulation that provides the regulatory framework to conduct certification of products and parts. This includes the engineering, airworthiness, production and quality systems. The aerospace industry is hinged around compliance with Part 21; however, comprehension of Part 21 and its role in civil certification is challenging. This course is designed to provide participants with an understanding of the processes that encompass aircraft certification, including compliance with FA…

AS13002 defines the process for qualifying an Alternate Inspection Frequency Plan for suppliers within the aero-engine sector. This two-day course will provide common requirements for developing and qualifying an alternate inspection plan, other than 100% inspection of all features. This course is designed to cover the basic elements of the process to be applied to design characteristics (as defined in AS9102), and parts or inspection processes as defined by the purchaser. Beginning with documen…

The avionics hardware industry world-wide is now commonly required to follow DO-254 Design Assurance Guidance for Airborne Electronic Hardware for literally all phases of development: Safety, Requirements, Design, Logic Implementation, V&V, Quality Assurance, etc. The DO-254 standard is a companion to the software DO-178B standard; however, there are many differences between hardware and software which must be understood. This basic course introduces the intent of the DO-254 standard for commerc…

The Process FMEA and Control Plan program introduces the basic concepts behind this important tool and provides training in how to conduct an effective PFMEA. First, the course explains what a PFMEA is and how it improves the long-term performance of your products, services and related processes by addressing process related failures. The role of the PFMEA in the overall framework of Quality Management System Requirements is explained as well as the role of the PFMEA in the Advanced Product Qual…

One of the most important requirements for AS91XX series and other quality standards, is to create, implement and maintain an effective Internal Audit Program. An improperly designed and implemented Internal Audit Program could result in non-conformances leading companies to improperly identifying and describing non-conformances, applying incomplete or inadequate root cause analyses, establishing ineffective corrective actions, implementing incomplete Internal Auditor Qualification Programs, etc…

The requirements of the AS9120, Rev. B, EN9120B and JIAQ9120B Standards have significantly changed and are based on the NEW ISO9001:2015 Standard. This two-day training program is designed to provide individuals with the knowledge necessary to understand and comprehend the NEW requirements described in AS9120 Rev. B, Quality Management Systems - Requirements for Aviation, Space, and Defense Distributors. The course includes classroom instruction combined with class exercises to further reinforce…

AS 13003:2015 stipulates requirements to establish an acceptable measurement system (for variable and attribute features) for use on aerospace engines parts and assemblies. Measurement Systems Analysis (MSA) is used to evaluate and improve measurement systems in the workplace because it evaluates the test method, measuring instruments, and the process of acquiring measurements. The Aerospace Engine Supplier Quality (AESQ) Strategy Group published AS13003 to define the minimum requirements for co…

In the Aerospace Industry there is a growing focus on Defect Prevention to ensure that quality goals are met. Process Failure Mode & Effects Analysis (PFMEA) and Control Plan activities described in AS13004 are recognized as being one of the most effective, on the journey to Zero Defects. This two-day course is designed to explain the core tools of Process Flow Diagrams, Process Failure Mode & Effects Analysis (PFMEA) and Control Plans as described in AS13004. It will show the links to other qua…

Production and continual improvement of safe and reliable products is key in the aviation, space and defense industries. Customer and regulatory requirements must not only be met, but they are typically expected to exceeded requirements. Due to globalization, the supply chain of this industry has been expanded to countries which were not part of it in the past and has complicated the achievement of requirements compliance and customer satisfaction. The IAQG has established and deployed the AS914…

We need to “Improve the Way We Do Business” to survive in the modern global economy. DOE is a discovery tool to better comprehend the state of the business systems/processed at our organizations and optimize their performance in accordance to business goals. The DOE methodology addresses planning, execution, analysis and interpretation of a set of planned experiments designed to provide the road to improvement and ultimately optimization of the business system/process or product design under con…

Internal audits (a requirement of the AS9100 Rev D Standard) are intended to verify the compliance and effectiveness of the organization's quality management system. Internal auditors must be knowledgeable of these requirements and the expectations as identified in the standard. In addition, the audit requirements outlined in the AS9101 Standard have significantly changed the way auditors are expected to conduct audits in the aviation, space and defense industries. This three-day internal audito…