Browse Topic: Dealers / dealer networks

Items (83)
The automotive industry has been funding warranty repair work for many decades. The most common vehicle warranty is 3 years or 36,000 miles [1]. Original equipment manufacturers (OEM) in North America have dealers record all the work completed and submit claims for the work that qualifies for warranty reimbursement [2]. The OEM reviews the request and pays dealers for the work performed. In addition to payments, the database is also used to complete quality analysis for the vehicles. Often the software being used by dealerships is old and not designed for quality analysis. Reviewing all the warranty work done can be an arduous task. OEMs can receive 100,000 or more claims each day. To speed up the analysis process the OEMs will divide the repair work into sections based on the segment of the vehicle requiring work. This categorization allows the OEMs to spread the work across many experts in the company. But what does the OEMs do when the problem cannot be located at the dealership
Hand, JodyHall, SawyerCarr, MichaelWorm, Jeremy
This standard is applicable to AQMS COs listed in the Online Aerospace Supplier Information System (OASIS) database. This standard is intended for the management and resolution of AQMS CO’s major QMS nonconformities. This standard is not intended to address QMS nonconformities classified as minor or nonconformities related to the products or services provided by the CO
G-14 Americas Aerospace Quality Standards Committee (AAQSC)
The SAE Aerospace Information Report (AIR) provides standardized terms, definitions, and acronyms that may be used in the G-19 and G-21 documents, unless otherwise specified in those documents. The SAE International series of documents that address the mitigation of suspect and counterfeit parts will reference this document in their respective Applicable Documents sections. This AIR is for use by organizations that procure and/or use materiel or EEE parts. The terms and definitions of this AIR are intended to be used in conjunction with other G-19 and G-21 standards
G-19 Counterfeit Electronic Parts Committee
This standard establishes the common requirements for training of DPRV personnel for use at all levels of the aerospace engine supply chain. This standard shall apply when an organization elects to delegate product release verification by contractual flow down to its suppliers (reference 9100 and 9110 standards) and to perform product acceptance on its behalf. It is intended that organizations specify their DPRV requirements through the application of AS9117. While the delegating organization will use the AS13001 standard as the baseline for establishing DPRV process and product training, it may include additional contractual training requirements to meet its specific needs. The DPRV training material was primarily developed for aerospace engine supply chain requirements. However, this standard may also be used in other aerospace industry sectors where a DPRV process requiring specific training can be of benefit
G-22 Aerospace Engine Supplier Quality (AESQ) Committee
In storage and/or transport of certain items, the ability to detect tampering with a container or compartment for such items can be necessary and valuable. In the transport of hazardous substances or nuclear materials (including fuels and/or radioactive waste), there are particularly stringent requirements to ensure integrity as well as safe transport and storage of materials. A retailer shipping inventory may need to know whether tampering with the container has occurred during transport to determine if shipment is original and complete
Based on automotive concerns related to global warming, CO2 emissions, safety and fuel efficiency, a trend to use High Strength Steels was stablished in order to meet these concerns and enhance the Body In White (BIW) performance. The usage of Press Hardened Steel (PHS) on the BIW is greatly broadcasted by the automotive industry, however OEMs should consider other important aspects for the vehicle lifecycle, such as repair and serviceability in the occasion of vehicle collision. This paper addresses a repair procedure that meets regular performance characteristics. The study was based on the conditions available on emergent markets dealers to perform an optimized repair. This procedure ensures the proper serviceability of PHS parts on BIW systems and supports the usage of High Strength Steels technology in today’s emergent market vehicles
Diniz, FilipeMorais, CaueLuiz, AndréSimplício, AdrianoLima, LincolnSilvério, Rogério
There are variety of motors and generators/alternators being manufactured internationally, for variety of applications. It is a difficult task for the user to identify and select the type of motor /generator/alternator for a specific use, by the designer and ultimately the user is totally unaware of what is bought and why. There is a need to designate the motors and generators. So that by interpretation of the identification nomenclature of the motor or generator, its type can be judged. Whether it is a series motor, an induction motor etc, in case of motors. This will eventually make it easy for the manufacturer, the buyer and the consumer to identify the motor or generator type. So a universally accepted and followed identification nomenclature is required to be developed which will henceforth make dealing in motors and generators simpler for all. It will prove to be useful during troubleshooting. During the time of failure or any abnormality in the machinery, the person using it
Sharma, SonakshiGarg, ShubhranshuKumar, VipulGupte, Sudhir Kashinath
This SAE Standard standardizes practices to: a maximize availability of authentic materiel, b procure materiel from reliable sources, c assure authenticity and conformance of procured materiel, including methods such as certification, traceability, testing and inspection appropriate to the commodity/item in question, d control materiel identified as fraudulent/counterfeit, e and report suspect or confirmed fraudulent/counterfeit materiel to other potential users and Authority Having Jurisdiction
G-21 Counterfeit Materiel Committee
The substantial increase of electronic systems and processors in vehicles is increasing the already remarkable amount of software code, generating thousands of software-related recalls according to the National Highway Traffic Safety Administration (NHTSA), leading to frequent customer updates. Current software updating methods are inconvenient for customers and dealers alike, requiring a significant amount of time and expensive hardware to implement. With Wi-Fi technology and embedded modems entering vehicles, several OEMs have already taken an innovative approach with Over-The-Air (OTA) technology. OTA updating has shown to be a proven method in the telecom industry with tens of millions of phones equipped with OTA capabilities and millions of successful OTA updates performed each year, contributing to a reliable and efficient method of updating. This paper analyzes the different ways OTA is currently being used to successfully achieve in-vehicle software updates. This paper also
Dakroub, HuseinCadena, Robert
This set of criteria is intended for use by accredited Certification Bodies (CBs) to establish compliance, and grant certification to AS6081, Aerospace Standard; Fraudulent/Counterfeit Electronic Parts; Avoidance, Detection, Mitigation, and Disposition-Distributors: It may also be used by others to assess compliance to AS6081 requirements
G-19 Counterfeit Electronic Parts Committee
This SAE Standard standardizes practices to: a maximize availability of authentic materiel, b procure materiel from reliable sources, c assure authenticity and conformance of procured materiel, including methods such as certification, traceability, testing and inspection appropriate to the commodity/item in question, d control materiel identified as fraudulent/counterfeit, e and report suspect or confirmed fraudulent/counterfeit materiel to other potential users and Authority Having Jurisdiction
G-21 Counterfeit Materiel Committee
This SAE Aerospace Recommended Practice is applicable for all organizations that procure electronic components from sources other than the original component manufacturer of the component. It is especially applicable for assessing distributors that sell electronic components without contractual authorization from the original component manufacturer
G-19 Counterfeit Electronic Parts Committee
This article is a new methodology to create a strong and reliable procedure to measure oil level at dealers. Most of time, commercial trucks run full loaded. Engine oil level indication systems are designed to measure oil level at that condition. However commercial trucks are assembled and sold empty and without bodies for trucks. In result of this condition, vehicles with a false indication of low engine oil level are detected at dealers' pre-delivery inspection, resulting in oil addition. This oil addition causes unnecessary costs, since vehicles are produced with maximum oil level. The methodology presented in this study analyzes and treats all variables involved in engine oil level measurements from engine production line until dealers' pre-delivery inspection
Oliveira, SandroGomes, Cleber
Diverse factors of sustainability drive the life cycle analysis of the product which already exists and need to go through Eco-redesign strategy. Sustainability in all sphere of the design approach requires compliance with regulations and standards. The concept of the reverse logistics and take back is getting very important in the wake of product recalls for exclusive compliance of safety requirements to satisfy the regulations. That is why it is very important that the reverse logistic supply chain net work for the product return lead time and life cycle impact of product planning should begins long before disposal and at the new product design time. This is why it is now believed to be best the way to measure the impact through a Life cycle analysis and reverse logistic planning which necessarily to be decided at the conceptual stage as to how the steps and stage of reverse logistic will be followed. The EU End of life vehicle directive and its effect are very important in this
Ali Qureshi, Zulfiqar
Automotive manufacturers across the world have experienced the saturation of demand in the mature markets. Foraying into the emerging markets of India and China brings a mix of opportunities and challenges. These economies with 15%+ rising consumer demand, 7%+ rise in per-capita income and a passenger car density less than 1/8 of mature markets, hold promise of sustaining double-digit growth of vehicle sales. But the challenges are immense. Ultra-low margins of OEMs, lack of transportation infrastructure, Low level of maturity of funding operations, fragmented demand, import restrictions and mandatory export obligations pose serious constraints to non-linear growth. HONDA (Honda Siel Cars India Limited), a subsidiary of Honda Motor Corporation, Japan has developed the next generation supply chain with a strategy cognizant of the global opportunities and the local limitations which such emerging economies present. Honda's vehicle supply chain has added constraints in the form of severe
De, SudriptoRamakrishnan, PRDas, Kaustav
JMS Proxy and C/C++ Client SDK ("JMS" signifies "Java messaging service" and "SDK" signifies "software development kit") is a software package for developing interfaces that enable legacy programs (here denoted "clients") written in the C and C++ languages to communicate with each other via a JMS broker. This package consists of two main components: the JMS proxy server component and the client C library SDK component. The JMS proxy server component implements a native Java process that receives and responds to requests from clients. This component can run on any computer that supports Java and a JMS client. The client C library SDK component is used to develop a JMS client program running in each affected C or C++ environment, without need for running a Java virtual machine in the affected computer. A C client program developed by use of this SDK has most of the quality-of-service characteristics of standard Java-based client programs, including the following
Distributed-object computing systems are presented with many security threats, including network eavesdropping, message tampering, and communications middleware masquerading. NASA Glenn Research Center, and its industry partners, has taken an active role in mitigating the security threats associated with developing and operating their proprietary aerospace propulsion simulations. In particular, they are developing a collaborative Common Object Request Broker Architecture (CORBA) Security (CORBASec) test bed to secure their distributed aerospace propulsion simulations. Glenn has been working with its aerospace propulsion industry partners to deploy the Numerical Propulsion System Simulation (NPSS) object-based technology. NPSS is a program focused on reducing the cost and time in developing aerospace propulsion engines
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