User's View of Process Control Computer Systems Management

A survey of industrial control computer applications presently operational in this user's facilities revealed an approximate 50/50 division between those that were internally and externally implemented. Problems encountered in the planning, launching, and follow-up phase of system installation were found to be common to both internal and external system implementations and are categorized and evaluated as being inherent and environmental in nature. In an effort to avoid anticipated problems characteristic of a computerized installation, proper staffing as an inhouse project team is essential. During the process of developing inhouse talent, three plateaus of system implementation maturity are attained. These plateaus range from complete dependency upon outside assistance to “do it yourself” inhouse implementation. Flow charts are developed to depict typical decision paths leading to a plateau of system implementation most appropriate for the particular user “turnkey dilemma.”