Testing to Ensure the Achievement of Corporate Goals for Customer Satisfaction

961276

05/01/1996

Event
Reliability, Maintainability, Supportability & Logistics (Rmsl) Conference & Workshop
Authors Abstract
Content
A process for creating a Customer Correlated, Accelerated, Life Test is presented. This process, which results in a model for predicting reliability, has been applied to a cold weather piston scuff problem. In this paper, the authors will discuss development of frequency distributions for customer environmental and operational use, establishment of customer based failure criteria, development of an accelerated test based on degradation, selection of testing strategies, data analyses, and measurement techniques.
Meta TagsDetails
DOI
https://doi.org/10.4271/961276
Pages
13
Citation
Lebowitz, S., and Hodorek, C., "Testing to Ensure the Achievement of Corporate Goals for Customer Satisfaction," SAE Technical Paper 961276, 1996, https://doi.org/10.4271/961276.
Additional Details
Publisher
Published
May 1, 1996
Product Code
961276
Content Type
Technical Paper
Language
English