Revolutionizing Government Efficiency: Harnessing Commercial Off-the-Shelf Generative Artificial Intelligence Solutions for Enhanced Services and Decision-Making

This paper introduces a secure and cost-effective framework for integrating Commercial Off-the-Shelf (COTS) Generative Artificial Intelligence (GenAI) technology into government enterprise solutions. It explores key aspects of GenAI, emphasizing its transformative role in enhancing efficiency and decision-making within government operations. Central to the discussion is a GenAI Feasibility Study [1] conducted by Booz Allen for the Director, Operational Test & Evaluation (DOT&E), which outlines the development of the AI-Enabled Test & Evaluation Module (ATEM) GenAI Knowledge Assistant. The paper also examines critical factors for successful implementation, including use case definition, model selection, data quality, and prompt engineering.