The Reality of Problem Solving

Structured problem solving methods are utilized in the automotive industry for the efficient resolution of quality issues in manufacturing. Several problem solving methodologies have been developed, each with the same basic philosophy to prevent problem reoccurrence. Numerous barriers inhibit the effectiveness of problem solving. Although some tactical barriers may be overcome by training personnel, the majority of barriers are strategic or cultural in nature. Barriers at these two levels can only be removed by management level personnel. Management must shift its focus from firefighting to problem prevention. This shift can only be realized if problem prevention is addressed during design.