Problem Analysis with the Aid of Cause and Effect Diagrams in the Automobile Industry

Nature does not know any problems! All problems are created by people who either know or do not know what they are doing. Therefore problems can only be solved by humans. Modern vehicles consist of more than 10.000 single parts which are connected by a huge amount of interfaces. In order to fulfill the lifetime requirement for all systems many theoretical and physical investigations are required in the development phase. The task of this article is to describe a simple analysis method - the Cause and Effect Diagram (CE Diagram) to identify and visualize problems during the product development as well as during the manufacturing process. The original application of the forties will be enhanced by some new aspects.