Loss function curve to quantify customer (dis)satisfaction for second row headroom

2022-36-0002

02/10/2023

Event
SAE BRASIL 2022 Congress
Authors Abstract
Content
During the early phase of vehicle development, one of the key design attributes to consider is the inner comfort for occupants. Internal spaciousness is the pillar that is responsible for user’s comfort and make into customer comfort needs in engineer metrics. Therefore, it is one of the key requirements to be considered during the vehicle design.
Certain internal vehicle characteristics such as the size of shoulder room and the knee clearance are engineer metrics that influence the occupants’ perception for comfort. One specific characteristic influencing satisfaction is the headroom, which is the subject of this paper.
The objective of this project is to analyze the relationship between the second row’s vehicle headroom with the occupant’s satisfaction under real world driving conditions, based on research, statistical data analysis and dynamic clinics.
Meta TagsDetails
DOI
https://doi.org/10.4271/2022-36-0002
Pages
13
Citation
Cardoso Santos, A., Genaro, P., Terra, R., Pádua, A. et al., "Loss function curve to quantify customer (dis)satisfaction for second row headroom," SAE Technical Paper 2022-36-0002, 2023, https://doi.org/10.4271/2022-36-0002.
Additional Details
Publisher
Published
Feb 10, 2023
Product Code
2022-36-0002
Content Type
Technical Paper
Language
English