Implementation of a Technique for Measuring the Level of Damage to Vehicles Through Digitization, Applicable to Vehicle Insurance Companies

The world is going through the fourth industrial revolution, where digital transformation is one of the global market trends. To maintain competitive advantages and sustainable businesses, an increasing number of companies and organizations are embracing digital transformation processes. These organizations are changing their business and processes and creating new business models with the help of digital technologies. Taking all industries and business models to unprecedented heights and in a certain way consolidating globalization. For such digital transformation, technologies like IoT (Internet of Things), artificial intelligence, machine learning, neural networks, and others are increasingly common. This paper seeks to define what technical aspects are involved to implement digitalization in the process of vehicle collision data analysis. In this sense, insurance companies are aware of the changes and are trying to follow the trends and updating themselves to provide better services and with better quality. The applied methodology is divided into an analysis of the existing 3D metrology techniques and a pilot project in order to evaluate the application of the selected technique and analyze results and gains in the incident inspection process. The set of these methodologies allowed the proposed application to be validated.