The Impact of New Technology on Pilot Workload

This paper describes a limited scientific study to compare the levels of workload experienced by pilots flying the Boeing 767 and 737 aircraft. The in-flight assessment technique involves recording the pilot's heart rate to augment his subjective impressions of workload using a ten-point rating scale. Todate, data from three pilots tend to support the prediction that levels of workload on the 767 are lower than on the 737.