Digital Human Models in Work System Design and Simulation

This paper discusses how digital human models have been applied in the work system simulation of downtown baggage check-in at City Hall Mass Rapid Transit (MRT) Station in Singapore. The challenge was how to integrate the simulation of the personnel, technical, and environmental subsystems into one computer model. The application of digital human models gave another way to describe the body ellipse theory and queuing level-of-service standards. Based on a combination of contemporary technology and traditional theory, researchers from different disciplines were able to discuss the system design within one computer model.