Coping with New Technology - An Automobile Club View

Some recent articles have implied that it would be difficult enough for authorised service outlets to cope with the new technology of highly sophisticated cars, but that it would be an even greater problem, if not an impossibility, for those providing service at the roadside. This paper recognises the difficulties facing the service industries in the very near future but suggests they are not insurmountable. Much more emphasis on training is seen as the key to success. This, together with the appropriate diagnostic tools and information will enable workshops, either traditional franchised dealers or a new breed of servicing specialists, to carry out effective repairs. Even at the roadside, assistance will still be possible using the various techniques described in this paper.