What the Construction Equipment User Expects from the Manufacturer and Dealer

730416

02/01/1973

Event
24th Annual Earthmoving Industry Conference
Authors Abstract
Content
This paper discusses the relationship between users of construction equipment and the manufacturers and dealers of the equipment The people involved in this relationship are the deciding factors in whether all participants are satisfied, as the people are responsible ultimately for the product The paper points out that the major qualities necessary in the considerations behind a user's satisfaction with a manufacturer's product are those belonging to people, ingenuity, improvement, and integrity. Examples are shown from the user's point of view of the need for these qualities, of which integrity is the most important.
Meta TagsDetails
DOI
https://doi.org/10.4271/730416
Pages
8
Citation
Larkin, F., "What the Construction Equipment User Expects from the Manufacturer and Dealer," SAE Technical Paper 730416, 1973, https://doi.org/10.4271/730416.
Additional Details
Publisher
Published
Feb 1, 1973
Product Code
730416
Content Type
Technical Paper
Language
English