Connected Aftermarket Services for Off-Highway Vehicles: Enhancing Fleet Management Through Real-Time Data and Predictive Maintenance

Off-highway vehicles (OHVs) are critical to industries such as construction, agriculture, and mining, where they often operate in challenging environments requiring constant maintenance and repair. This paper presents a connected platform designed to enhance customer support and fleet management by integrating real-time data monitoring, predictive maintenance, and e-commerce capabilities. Through IoT-enabled sensors, cloud computing, and data analytics, the system continuously collects and analyzes vehicle performance data, providing fleet owners with actionable insights for efficient resource allocation and maintenance scheduling. The platform offers automated alerts for part replacements, tracking of repair history, and optimization recommendations based on vehicle condition. By integrating e-commerce for aftermarket parts and services, fleet managers can easily purchase and manage the inventory required for their operations. This connected system not only improves operational efficiency and fleet performance but also reduces downtime, ensures cost-effective maintenance, and enhances overall customer satisfaction. The proposed solution exemplifies how leveraging advanced technologies can drive sustainability and efficiency in OHV operations, enabling better decision-making and improved lifecycle management of heavy-duty vehicles.