Cockpit and Cabin Crew Coordination and Communication
851918
10/14/1985
- Event
- Content
- Human factors studies now identify miscommunication between cockpit and cabin crewmembers as a major obstacle to safe operation of of a flight in both normal situations and during life-threatening conditions. To remedy this problem, crewmembers must have a better understanding of each others' duties; double meanings in signals must be avoided; sterile cockpit procedures should be clarified; flight and cabin crewmember manuals must be consistent; joint training should be instituted; flight attendants should be given sufficient information by the cockpit crew in emergencies; and communication equipment should be independently powered.
- Pages
- 8
- Citation
- Koan, N., "Cockpit and Cabin Crew Coordination and Communication," SAE Technical Paper 851918, 1985, https://doi.org/10.4271/851918.