A Study of How to Reduce Audio Warranty Costs While Maintaining Limited Engineering Resources

981151

02/23/1998

Event
International Congress & Exposition
Authors Abstract
Content
The purpose of this paper is to examine different methods of enhancing the process of audio companies to reduce their warranty costs for subsystems and components without increasing engineering resources. The methods that will be examined include: working with suppliers to achieve better relationships, improving plant conditions and communications, assisting dealers with customer service, and improving training and learning throughout the corporation. Cooperation between companies and their employees, suppliers, plants, dealerships, and customers is the key goal.
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DOI
https://doi.org/10.4271/981151
Pages
7
Citation
Mutter, D., "A Study of How to Reduce Audio Warranty Costs While Maintaining Limited Engineering Resources," SAE Technical Paper 981151, 1998, https://doi.org/10.4271/981151.
Additional Details
Publisher
Published
Feb 23, 1998
Product Code
981151
Content Type
Technical Paper
Language
English