A Comparison of Remote Operations Training Methods

The purpose of this study was to evaluate and identify the most effective techniques for self-guided remote training. Nine subjects were trained on the use of a personal videoconferencing system and the use of a Web-based multimedia program. Each subject performed two tasks with both training techniques: one assembly task and one instrumentation task. It was found that task times using the multimedia application were greater than the task times using videoconferencing. However, for complex tasks, participants preferred multimedia training. With multimedia, participants preferred to use video clips over diagrams and photos during assembly tasks. However, no preference was found during instrumentation tasks.