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Loss function curve to quantify customer (dis)satisfaction for second row headroom
Technical Paper
2022-36-0002
ISSN: 0148-7191, e-ISSN: 2688-3627
Annotation ability available
Sector:
Event:
SAE BRASIL 2022 Congress
Language:
English
Abstract
During the early phase of vehicle development, one of the key design attributes
to consider is the inner comfort for occupants. Internal spaciousness is the
pillar that is responsible for user’s comfort and make into customer comfort
needs in engineer metrics. Therefore, it is one of the key requirements to be
considered during the vehicle design.
Certain internal vehicle characteristics such as the size of shoulder room and
the knee clearance are engineer metrics that influence the occupants’ perception
for comfort. One specific characteristic influencing satisfaction is the
headroom, which is the subject of this paper.
The objective of this project is to analyze the relationship between the second
row’s vehicle headroom with the occupant’s satisfaction under real world driving
conditions, based on research, statistical data analysis and dynamic
clinics.
Authors
- Alex Cardoso Santos - General Motors South America
- Piero Genaro - General Motors South America
- Rafael Terra - General Motors South America
- Antônio Pádua - General Motors South America
- Gabriel Zapiello - General Motors South America
- Rafael Rossini - General Motors South America
- Rodrigo Benevente - General Motors South America
Citation
Cardoso Santos, A., Genaro, P., Terra, R., Pádua, A. et al., "Loss function curve to quantify customer (dis)satisfaction for second row headroom," SAE Technical Paper 2022-36-0002, 2023, https://doi.org/10.4271/2022-36-0002.Also In
References
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