Software for Analyzing Root Causes of Process Anomalies

Root Cause Analysis (RoCA) is a computer program that assists analysts in understanding the root causes of process anomalies. As used here, “process anomalies” includes incidents that have caused, or that can potentially cause, injuries to personnel, damage to facilities, abnormal costs, or delays in processing. RoCA could be used, for example, in industry to investigate anomalies in production and by government agencies and airlines in investigating airplane accidents. Older software developed to aid such investigations offers limited capabilities for mapping the contribution of each root cause to a given process anomaly. Unlike the prior software, RoCA not only identifies root causes of process anomalies but also supports the identification of trends over multiple anomalies.