Globalization and Terminology in Diagnostics and Service

Provision of service information in various languages has been a must in the automotive industry. However, in the commercial vehicle industry, it is unclear how manufacturers are managing this daunting task. California Air Resource Board (CARB) 2010 regulations are awakening the commercial vehicle service information managers who are responsible for providing this information according to SAE J2403 terminology. Now is the time to mimic the automotive industry by collaborating on terminology, and in the meantime, begin discussion on how we all manage multiple languages.