ISO 9001:2015 Overview

ISO 9001:2015 is a quality management standard developed by the International Organization for Standardization (ISO). The requirements of ISO 9001:2015 are generic, however they must be carefully interpreted to make sense within a particular organization. The standard can be applied to any organization that, regardless of its type or size, needs to demonstrate its ability to consistently provide products and services that enhance customer satisfaction and provide assurance of conformity to customer and applicable statutory and regulatory requirements. Developing automotive or aerospace products is not like producing food products or offering consulting services; yet the ISO 9001:2015 standard, because it is business and management oriented can be applied to any activity. It is the most widely used quality management standard in the world.

Every member of your workforce who participates in planning, leading, and conducting your company’s internal QMS audit activities and managing its environmental program will benefit from taking ISO 9001:2015 training. This four-hour ISO 9001:2015 overview is particularly adapted for training top management on the high level requirements of this standard.

What Will You Learn

By participating in this online course, you will be able to understand:
  • The high level requirements and intent of this international standard
  • The process approach to managing an organization
  • How the requirements can be interpreted/should be implemented within an organization

Course Information

4.00 Hours
365 Days

Is This Course For You

This course is for you if you want to:
  • Quickly and efficiently understand top management's involvement in a quality management system, which is extremely important for effective compliance and for taking full advantage of and benefiting from the ISO 9001:2015 implementation
  • Improve your curriculum vitae and career opportunities with qualifications in ISO 9001
  • Upgrade your expertise from internally auditing with ISO 9001:2008 to ISO 9001:2015
  • Train top management and those who support the internal auditing team on the requirements and areas of ISO 9001:2015 where their involvement is necessary

Find answers to FAQs.

Materials Provided

  • 365 days of online single-user access (from date of purchase) to the approximately 4 hours of instruction
  • Continuous assessment to check knowledge and application of key concepts
  • Follow-up to your content questions

Course Requirements

  • Windows 7, 8, 10 (other operating systems and mobile platforms are not supported but may work)
  • Internet Explorer 11, Mozilla Firefox 37, Google Chrome 42 (other browsers are not supported but may work)
  • Broadband-1Mbps minimum


  • Process Approach
  • Risk-based Thinking
  • General Requirements of ISO 9001:2015
  • Context of the Organization
  • Leadership
  • Planning
  • Support
  • Performance Evaluation
  • Improvement

Recommended Content

Professional Development ISO 14001:2015 Overview
Professional Development ISO 9001:2015 Auditor Training
Professional Development ISO 9001:2015 Standard Training