On-road vehicles equipped with driving automation features—where a human might not be needed for operation on-board—are entering the mainstream public space. However, questions like “How safe is safe enough?” and “What to do if the system fails?” persist. This is where remote operation comes in, which is an additional layer to the automated driving system where a human remotely assists the so-called “driverless” vehicle in certain situations. Such remote-operation solutions introduce additional challenges and potential risks as the entire vehicle-network-human now needs to work together safely, effectively, and practically.
Unsettled Issues in Remote Operation for On-road Driving Automation highlights technical questions (e.g., network latency, bandwidth, cyber security) and human aspects (e.g., workload, attentiveness, situational awareness) of remote operation and introduces evolving solutions. The report also discusses standards development and regulations—both of which are needed to provide frameworks for the deployment of driving automation with remote operation.