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Unsettled Topics Concerning User Experience and Acceptance of Automated Vehicles
- Research Report
- EPR2020012
Sector:
Language:
- English
Affiliated:
This SAE EDGE Research Report addresses the unsettled topic of user acceptance of
automated driving, analyzing the user experience for a more intuitive and safe
driving experience.
Unsettled Topics Concerning User Experience and Acceptance of Automated
Vehicles examines the requirements for safer driver/user engagement
with driving for the various SAE automation levels. It analyzes consumer
sentiment toward automated driving - both consumer excitement about the
perceived benefits and dislikes or concerns about the technology. The findings
from surveys about drivers' experience with advanced driving assistance
technologies and its application to automated driving is also brought to the
surface of the discussion, together with driver profiles observed during a
user-centric experience in an immersive automated driving cockpit.
Unsettled Topics Concerning User Experience and Acceptance of Automated Vehicles
proposes - through a trust pyramid representation - a means of gradually
increasing user trust through careful human-machine interface (HMI) delivery
with appropriate levels of information that communicate safe driving.
Ultimately, the goal is to build up user confidence levels in safe automated
driving so that their time can be spent on entertainment or other non-driving
tasks.