Creating and Managing a Product Compliance Program

Around the world, and more often than not, government bodies require formal certification of products.  As product developers expand into new markets, they will be confronted with new standards, regulations, and customer expectations that may require new compliance processes.  A properly run compliance program improves your product's quality and safety, broadens your product's market, ensures compliance with regulations and laws, and helps provide protection from future product liability issues.

This two-day seminar presents a process development methodology that can be used repeatedly as new compliance requirements emerge. You will learn best practices in creating a compliance program for your products and markets, and how to use this program at all stages of product development and production. Sample spreadsheets will be used to demonstrate tailoring the program to your product, your markets, and your organization. A properly managed compliance program simplifies the certification or approval of your product, and ensures that you regularly apply and document good engineering practices for product safety and reliability.

What Will You Learn

By attending this training program you will be able to:
  • Summarize how a formal compliance program adds value to your goods and services
  • Develop a compliance checklist
  • Identify effective strategies for researching compliance requirements
  • Describe how to manage the ongoing compliance process
  • Explain the importance of documenting compliance and retaining records

Is This Course For You

This seminar is designed for managers with implementation authority for product safety and compliance; product development engineers, designers and managers; new business development managers; risk managers and compliance or certification managers. Companies considering expanding or modifying their product line, or attempting to enter new export markets, will especially benefit. Suppliers who are involved in product development and compliance, regulatory agency representatives, industry safety organization representatives, and corporate compliance lawyers will also benefit.

Materials Provided

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Course Requirements

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  • Introduction to Compliance 
    • What do we mean by compliance
    • The 3 basic forms of compliance
    • Why we need to show compliance: Legal requirements in different countries; Commercial advantages; Product liability risks
    • What is a formal compliance program 
  • Creating a compliance checklist – getting started 
    • An introduction to the compliance process
    • Defining your markets in terms of compliance requirements
    • Finding applicable regulations, standards, and guidelines
    • Documenting best practices in the compliance checklist
  • Completing the compliance checklist 
    • Extracting relevant requirements from the regulations, standards and guidelines
    • Selecting methods of compliance
    • Assigning tasks from the checklist
    • Sorting and presenting the blank checklist 
  • Applying the checklist to a development project
    • Introducing the checklist within your organization: Integrating the checklist process into existing policies and procedures; Identifying key players, and getting them on your side
    • When and how to start the product specific checklist
    • Sharing and controlling the checklist
    • Sidebar: discoverable documents and document retention
  • Managing the compliance program over a product’s life 
    • Storing and sharing the final checklist
    • Using the checklist as the product grows and develops
    • How the checklist gives your product a unique identity: Learning from the checklist for your next project; the checklist as “corporate memory”; identifying and retaining best practices beyond minimum compliance requirements
  • The standards development process 
    • How standards are written
    • An introduction to global standards development organizations
    • How and why to get involved in standards development