This content is not included in
your SAE MOBILUS subscription, or you are not logged in.
Service Bay Productivity and Technician Training - The Connection
Annotation ability available
Sector:
Language:
English
Abstract
- Service Bay Productivity
- Technician Training
What is the connection?
Training provides technicians with diagnostic and/or service skills and knowledge. It is assumed that technicians will transfer newly learned skills and knowledge to the work place, resulting in improved performance and increased service bay productivity.
Therefore, training must:
- deliver the need-to-know skills and knowledge.
- convince learners to utilize learned skills and knowledge in the workplace.
Furthermore, the business unit must:
- require that learned skills and knowledge be applied on the job.
- reward positive changes in behavior.
Properly designed, delivered and supported training will result in improved performance and productivity.
Recommended Content
Technical Paper | Solid Waste Reduction/Recycling in Automotive Manufacturing Facilities |
Aerospace Standard | Composite and Bonded Structure Technician/Specialist Training Document |
Technical Paper | Design for the Workplace: A Manager's Guide |
Authors
Citation
Hambaum, M., "Service Bay Productivity and Technician Training - The Connection," SAE Technical Paper 961035, 1996, https://doi.org/10.4271/961035.Also In
References
- Corrigan, Gary Tsimpinos, Victor “Technician Payoffs: Getting Results Through Performance Audits.” Paper number 940780 Society of Automotive Engineers Warrendale, PA 1994
- Kirkpatrick, Donald “Evaluating Training Programs: The Four Levels” Berrett-Koehler Publishers Inc. San Francisco, CA 1994