An Approach to Improved Electroplated Parts Quality

The long term visual appearance of exterior chrome-plated parts is highly dependent on part design and supplier performance. The use of numerous complex designs coupled with the pressures of competition has caused a statistically high percentage of parts to be manufactured which do not fully meet customer expectations. A coordinated approach to improve supplier performance and simplification of part designs was required. A task force was established to address these issues in 1980 and desirable results were achieved.