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Systems Management - Mainframe Vendor
ISSN: 0148-7191, e-ISSN: 2688-3627
Published February 01, 1972 by SAE International in United States
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Mainframe vendors generally are very recent entrants into the systems management marketplace. Customer demands for complete service and support of their application development and implementation, particularly in the sensor-based areas, were responsible for their entry. This paper discusses the life cycle of a typical systems management contract from preproposal analysis to Phase 1 (design) to Phase 2 (implementation) to customer turnover. Also presented is a typical statement of work from a typical proposal.