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Loss function curve to quantify customer (dis)satisfaction for glove box volume
Technical Paper
2022-36-0003
ISSN: 0148-7191, e-ISSN: 2688-3627
Annotation ability available
Sector:
Event:
SAE BRASIL 2022 Congress
Language:
English
Abstract
During the early phase of vehicle development, one of the key design attributes
to consider are the interior storages for occupants. Internal storage is the
pillar that is responsible for user’s comfort and make into customer comfort
needs in engineer metrics. Therefore, it is one of the key requirements to be
considered during the vehicle design.
The vehicle has some interior storages, like storages on door trim, floor console
and IP and to define the best solution for the customer, engineering team has
certain internal vehicle characteristics such as the volume and size of storage
are engineer metrics that influence the perception of comfort for occupants. One
specific characteristic influencing satisfaction is the glove box volume, which
is the subject of this paper.
The objective of this project is to analyze the relationship between the glove
box volume with the occupant’s satisfaction under real world driving conditions,
based on research, statistical data analysis and dynamic clinics.
Authors
- Alex Cardoso Santos - General Motors South America
- Piero Genaro - General Motors South America
- Rafael Terra - General Motors South America
- Antônio Pádua - General Motors South America
- Gabriel Zapiello - General Motors South America
- Rafael Rossini - General Motors South America
- Rodrigo Benevente - General Motors South America
Topic
Citation
Cardoso Santos, A., Genaro, P., Terra, R., Pádua, A. et al., "Loss function curve to quantify customer (dis)satisfaction for glove box volume," SAE Technical Paper 2022-36-0003, 2023, https://doi.org/10.4271/2022-36-0003.Also In
References
- Santos , A. et al Loss function curve to quantify customer (dis)satisfaction for first row headroom SAE Technical Paper 2020-36-0024 2020 0148-7191/2020-36-0024
- Ahn , S.Y. Development of a Forward Visibility Assessment Tool Based on Visibility Angle International Journal of Automotive Technology 16 6 1051 1055 2015
- Santos , A. et al The Influence of Forward Up Vision on Driver Visibility SAE Technical Paper 2018-36-0293 2018 0148-7191/2018-36-0293
- Santos , A. et al Loss function curve to quantify customer (dis)satisfaction for front seating reference point SAE Technical Paper 2021-36-0030 2021 0148-7191/2021-36-0030
- https://cars.usnews.com/cars- trucks/smart/fortwo/2013/photos-interior/interior-storage-custom 2022
- https://spy.com/articles/hacks/car-hacks/glove-box-organizer-compartment-storage-171785/: 2022
- https://en.wikipedia.org/wiki/Glove_compartment#:~:text=A%2 0glove%20compartment%20or%20glove,compartment%2C%20 to%20store%20driving%20gloves 2022
- Santos , A. et al The Influence of A-pillar obscuration/location on driver visibility SAE Technical Paper 2019-36-0062 2018 0148-7191/2019-36-0062