Loss function curve to quantify customer (dis)satisfaction for driver headroom

2020-36-0024

03/26/2021

Event
2020 SAE Brasil Congress & Exhibition
Authors Abstract
Content
During the early phase of vehicle development, one of the key design attributes to consider is the inner comfort for occupants. Internal spaciousness is the pillar that is responsible for user's comfort and make into customer comfort needs in engineer metrics. Therefore, it is one of the key requirements to be considered during the vehicle design.
Certain internal vehicle characteristics such as the size of shoulder room and the knee clearance are engineer metrics that influence the perception of comfort for occupants. One specific characteristic influencing satisfaction is the headroom, which is the subject of this paper.
The objective of this project is to analyze the relationship between the vehicle headroom with the driver satisfaction under real world driving conditions, based on research, statistical data analysis and dynamic clinics. Other influences, such as the position of the driver in the seat was also studied and captured in this paper.
Meta TagsDetails
DOI
https://doi.org/10.4271/2020-36-0024
Pages
13
Citation
Santos, A., Lima, A., Pádua, A., Lopes, F. et al., "Loss function curve to quantify customer (dis)satisfaction for driver headroom," SAE Technical Paper 2020-36-0024, 2021, https://doi.org/10.4271/2020-36-0024.
Additional Details
Publisher
Published
Mar 26, 2021
Product Code
2020-36-0024
Content Type
Technical Paper
Language
English