A Generic Teaching Case Study for Teaching Design for Six Sigma

There are several reasons why it can be daunting to apply Six Sigma to product creation. Foremost among them, the functional performance of new technologies is unknown prior to starting a project. Although, Design For Six Sigma (DFSS) was developed to overcome this difficulty, a lack of applicable in-class case studies makes it challenging to train the product creation community. The current paper describes an in-class project which illustrates how Six Sigma is applied to a simulated product creation environment. A toy construction set (TCS) project is used to instruct students how to meet customer expectations without violating cost, packaging volume and design-complexity constraints.