This content is not included in
your SAE MOBILUS subscription, or you are not logged in.
Remote Diagnostics for the Construction and Agriculture Industry: Extended Market Reach and Improved Support Operations
Technical Paper
2002-01-1471
ISSN: 0148-7191, e-ISSN: 2688-3627
Annotation ability available
Sector:
Language:
English
Abstract
This highly competitive industry is comprised of cost-sensitive businesses where product reliability and customer support are key to profitable growth. The advent of Remote (wireless/Internet) Diagnostic services provides industry participants the ability to dramatically:
- Enhance customer support regardless of geography
- Cut operating costs
- Improve equipment productivity
- Enter new marketplaces with reduced infrastructure requirements
- Build historical databases for equipment life cycles
- Enhance future product design
- Improve product quality and reliability
In addition, these remote diagnostic services can be compatible with existing hardware and software diagnostic and maintenance tools. This can create seamless real-time maintenance, repair and command and control systems, linking OEMs, customers, dealers and mobile service people in global operations systems. In effect, maintenance and repair operations are integrated into company-wide business operations and planning systems.
Recommended Content
Technical Paper | Handyman to Hardiman |
Aerospace Standard | INTERCHANGEABLE VARIABLE BLOCK DATA FORMAT FOR POSITIONING, CONTOURING, AND CONTOURING/POSITIONING, NUMERICALLY CONTROLLED MACHINES |
Aerospace Standard | Control Plan/Technical Construction File |