Forecasting the Future of European Automotive Retailing: A Foresight Vehicle Research Project

2002-01-0180

03/04/2002

Event
SAE 2002 World Congress & Exhibition
Authors Abstract
Content
This paper presents the results of a Foresight Vehicle funded research project addressing the future of Automotive Retailing. The aims of the research are to develop a series of global scenarios of what car dealerships will be like in 2010 and identify the implications for the global Automotive Retail Environment (A.R.E.). The research methodology utilized is the Delphi technique: a judgmental forecasting technique that obtains the opinions of experts via a number of rounds of data collection.
The results identify three initial scenarios: Bricks and ‘Clicks’, Experience Centers, and Virtual Reality with no one scenario being ideal. In reality, various combinations of the three will be used to develop a very different dealership offering. So whilst dealers are a critical element of the automotive retailing sector and will remain an integral part of the transaction process, the findings suggest that there will be a fundamental reconfiguration in terms of both number and style of dealerships.
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DOI
https://doi.org/10.4271/2002-01-0180
Pages
14
Citation
Story, V., Saker, J., and Smith, G., "Forecasting the Future of European Automotive Retailing: A Foresight Vehicle Research Project," SAE Technical Paper 2002-01-0180, 2002, https://doi.org/10.4271/2002-01-0180.
Additional Details
Publisher
Published
Mar 4, 2002
Product Code
2002-01-0180
Content Type
Technical Paper
Language
English