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Quality - The Next Step is Getting to the Level of Behavior
Technical Paper
2001-01-0374
ISSN: 0148-7191, e-ISSN: 2688-3627
Annotation ability available
Sector:
Event:
SAE 2001 World Congress
Language:
English
Abstract
This paper reports on the behavior-based approach to performance improvement that organizations are using to “translate” their quality procedures to the level of workgroup behavior. The paper uses applied behavior analysis of a critical non-conforming behavior to illustrate this method.
Topic
Citation
Spigener, J., "Quality - The Next Step is Getting to the Level of Behavior," SAE Technical Paper 2001-01-0374, 2001, https://doi.org/10.4271/2001-01-0374.Also In
References
- “What WOULD Deming Say about Using Behavior-Based Methods to Improve Workforce Performance?” Spigener Jim Angelo Paul Quality Progress magazine 2001