Counter Reports Issue - Fixed (Active)

Last updated: November 11, 2024

[LATEST UPDATE]

The issue has been fixed and Counter reports are now accessible through the portal. Usage data until the previous month (i.e. October 2024) can be pulled in reports. 

Useful links:

• FAQs: https://saemobilus.sae.org/help/counter-usage-reports
• Mobilus Minute video on Counter: https://www.youtube.com/watch?v=45s8S3ixURk

Thank you for your patience and understanding.

- The Mobilus team

--
[PREVIOUS MESSAGE HISTORY]

Original announcement: Please note that Counter Database Reports and Title Reports are currently experiencing technical issues, and our team is working on restoring all functionality as soon as possible. We have disabled usage data extraction, while we're looking into the issue. 

If you need immediate access to usage reporting, please reach out to your SAE Mobilus sales representative.

Thank you for your patience, and we apologize for the inconvenience.