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Find the Technicians, Find the Fix--Challenges in Human Resources and Service Information Resources
- Special Publication
- ISBN 1-56091-355-X
Published March 01, 1993 by SAE International in United States
- 88 pages
How will qualified technicians to service today's complex vehicles be found, trained and retained? Where will these technicians find the information they need to diagnose and troubleshoot, particularly with the increased emphasis on clean air? This book explores these questions. Partial contents include: trained technicians and clean air; who will fix our vehicles? the need for performance based technicians training programs; designing and measuring training for performance; determining value of technical training by statistical analysis; technician training resources: an aftermarket perspective; and more