This content is not included in
your SAE MOBILUS subscription, or you are not logged in.
Training - No Panacea
Annotation ability available
Sector:
Language:
English
Abstract
The quality of a product is as perceived by the user and includes the net effect of the quality of the original product and of available product support. Engineering objectives should include improvement of support capabilities, regardless of the exquisiteness of the design.
Authors
Topic
Citation
Palmer, G., "Training - No Panacea," SAE Technical Paper 780479, 1978, https://doi.org/10.4271/780479.Also In
References
- Farmer R. N. “Not only is the instruction manual vague … but who the hell around here can read Urdu?” Worldwide Projects June/July 1977
- McLean, W. M. “Technical and skills training: we need to do much more.” Training October 1977