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Implementation of Lean in Human Resources
Technical Paper
2013-01-1332
ISSN: 0148-7191, e-ISSN: 2688-3627
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English
Abstract
[1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12]
This paper describes the implementation of lean in the Human Resources department at Tenneco Europe. In the past, the implementation of lean transactional was mainly focused on Sales & Engineering and Finance. Our experience shows that the lean approach can be applied in a similar way as in Finance or Sales & Engineering. This paper illustrates some examples of critical processes related to Human Resources which have been improved. These include
- the “on-board” or integration process
- the management of employee flextime accounts
- process to create and manage a resignation certificate
- absenteeism reduction in one Tenneco plant
For these three last processes, the key workshop deliverables are:
- project charter. Outline the problem and objectives
- identify the internal customers and their expectations
- set up current / future value stream maps.
- perform gap analysis of the current status and generation of improvement ideas
- develop metrics to reflect the progress of the workshop
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Citation
Garcia, P. and Fries, W., "Implementation of Lean in Human Resources," SAE Technical Paper 2013-01-1332, 2013, https://doi.org/10.4271/2013-01-1332.Also In
References
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