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Building a Pan-European virtual roadside assistance organization

Automobile Association-G. Clarke
  • Technical Paper
  • 1999-25-0015
Published 1999-06-14 by ISATA - Dusseldorf Trade Fair in United Kingdom
The last decade has seen an enormous growth in intercountry road travel - both with business and vacation travellers. The single currency in the EU, the abolition of internal borders and development in the strategic road network. Expansion of the EU to the east will mean further development in road transport - and more travellers driving in countries where they do not speak the language - and where roadside assistance is thin on the ground and of variable quality.

Commercial development of roadside assistance services

Automobile Association-A. Johnson
ARC Transistance-G. Van Weijen
  • Technical Paper
  • 1999-25-0016
Published 1999-06-14 by ISATA - Dusseldorf Trade Fair in United Kingdom
The increasing number of cars, which are travelling internationally within the EU, has led to a significant growth in demand for international roadside assistance services. This increase has caused special problems - and opportunities - for the European automobile clubs - and for the EU. On the one hand, members expect the same level of service when abroad and, on the other, expect everything at a highly competitive price. Different clubs offer different levels of service and service offering. How might these changes be developed - and how might the issues be resolved - and where might the services be further developed?

Pan-European Travel Information Exchange: The Interchange Project

Automobile Association-D. Marsh
Castle Rock Consultants-P. Davies
  • Technical Paper
  • 1993-25-0138
Published 1993-09-01 by ISATA - Dusseldorf Trade Fair in United Kingdom
INTERCHANGE is a DRIVE II project which aims to establish a pilot network for the exchange of traffic and travel information between European countries, based on commonly agreed specifications and standards. The first priority for the INTERCHANGE pilot network is to exchange traffic event information between participating national traffic information centers. Other types of information may be added later, when further countries are added to the system.Traffic and travel information services have already proved their value to citizens of many countries within Europe. Traffic information exchange is also regarded as essential for the efficient and the safe management of transport systems by the appropriate authorities. With continuing growth in travel between member states, due to increased business contacts, commerce, and social cohesion (associated in part with the completion of the Single European Market), the need for international travel information exchange continues to expand.Achievement of an efficient and cost-effective European Traveler Information Network requires internationally accepted standards for information definition, selection, coding and transmission. INTERCHANGE seeks to establish a permanent information exchange network and evaluate its…