By the Numbers

  • Book
  • R-140
  • ISBN 978-0-7680-2465-4
Published August 1, 1994 by SAE International in United States
Sector:
Language:
  • English
Pages:
  • 224 pages

Many parts managers underestimate the business management expertise, combined with parts knowledge, that is required to efficiently operate a parts department. Author Gary Naples brings twenty years of parts management experience to By the Numbers: Principles of Automotive Parts Management. This book presents basic parts management principles, along with business and personnel management techniques, in an easy-to-understand format. Each chapter begins with an "illustrative case" which describes a typical situation (pertinent to the chapter's theme) that could occur in "real-world" parts departments.