Emotional Intelligence for the Engineer

Are you educated and trained as an engineer, but looking to develop your interpersonal and management skills? To be successful and considered for future opportunities in your company, you should possess interpersonal and intrapersonal competencies to communicate well with others. Do you want to relate better to your managers and staff and develop better working relationships with your peers and colleagues? This seminar is intended to introduce skills and techniques on emotional intelligence to engineers at all levels of the organization. It will help you to comfortably and confidently communicate with others, fostering win-win relationships. Areas of special concentration include: self-awareness, self-regulation, motivation, empathy and social skills.

What Will You Learn

By attending this seminar, you will be able to:
  • Communicate more effectively with internal and external stakeholders through verbal, written, and electronic formats
  • Demonstrate interpersonal and intrapersonal skills which help to develop relationships with the broad and diverse personnel encountered in the work place
  • Execute a heightened awareness, perspective, attitude, and motivational techniques with peers and colleagues
  • Identify your personality profile through a D.I.S.C analysis which will lead to a reduction in misunderstandings in the workplace
  • Compare the six emotional states of an employee and identify how to diffuse highly emotional employees
  • Implement active listening and validation, ensuring a productive outcome to communication

Is This Course For You

This course is designed for engineers at all levels of the organization who would benefit from learning how to communicate more effectively with others in the work-place, and how to develop relationships with others. Individuals in other professional disciplines who are interested in enhancing their communication skills through emotional intelligence will also find this course helpful.

Materials Provided

This data is not available at this time

Course Requirements

This data is not available at this time

Topics

DAY ONE
  • Introduction to Emotional Intelligence Change
    • What is Emotional Intelligence?
    • Analyzing and controlling your emotions and behaviors
    • Achieving a more positive interpersonal outcome at work
    • What is Emotional Hijacking?
    • Differentiating between Stress Diffusion and Stress Management
  • Personality Analysis
    • What are your personal personality profile characteristics?
    • Understanding your own management style, and prioritizing a plan to improve
    • D.I.S.C. analysis and profiling to reduce misunderstandings with colleagues and increase productivity
    • Practicing “preventative maintenance” in your communication style and stopping problems before they occur
DAY TWO
  • Self Esteem
    • What is Self Esteem?
    • What high productivity outcomes can result from excellence?
    • Building Emotional Strength
    • Focusing your peers, subordinates and associates on solutions, not personal agendas
    • Cooperating with colleagues is more attractive than fighting
  • EQ Emotional Control Management
    • Recognizing the six emotional states an employee can be in
    • Defusing highly emotional people who “won’t listen to reason”
    • Preventing emotional Hijacking through emotional control techniques
    • Developing win-win situations in the workplace
  • Introduction to Communication and Proactive Listening
    • What are the four levels of listening?
    • Pro-active listening skills through sincere attempts to understand
    • Actively taking notes and paraphrasing responses without using restatement
    • Understanding and utilizing non-verbal communication