This content is not included in your SAE MOBILUS subscription, or you are not logged in.
QFD - Quality Function Deployment. Concept of Quality for the Development of Products.
ISSN: 0148-7191, e-ISSN: 2688-3627
Published October 01, 1993 by SAE International in United States
Annotation ability available
Event: SAE Brasil
QFD is an organizational methodology developed for the systematic step-by-step deployment of customers voice in great detail thru all quality fcuntions, providing technical and administrative routines. QFD promotes the conversion of customer desires (= required quality) into quality related characteristics of products, developing the concept quality by the intense support of matrices. In this paper we will discuss the use of the matrices in the first two project-phases (Concept and Design).
CitationKienitz, H. and Sampaio, P., "QFD - Quality Function Deployment. Concept of Quality for the Development of Products.," SAE Technical Paper 931647, 1993, https://doi.org/10.4271/931647.
- Akao, Yoji Quality Function Deployment: Integrating Customer Requirements into Product Design Productivity Press 1990
- Akao, Yoji History of Quality Function Deployment in Japan The Best on Quality 3 1990 Hanser Publishers
- Toledo, José C. Lima, Marcelo A.A. Brasilia
- Neff, Robert N° 1-and trying harder, International Business Week december 2 1991 McGraw-Hill New York
- Kienitz, Hans O. 1993