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Finding the Feedstock: Recruiting and Retaining Automotive Service Technicians
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English
Abstract
To keep pace with the projected need for competent repair technicians during this decade, the automotive service industry must learn to compete effectively with other technical fields to attract, educate, and retain top employees from a shrinking pool of available young people.
In order to be competitive, the image, pay, benefits, and working conditions of the automotive repair technician will have to be improved. This will require an industry-wide effort by new car manufacturers and dealers, the aftermarket, independent shop owners, trade associations, trade publications, educators, and currently employed technicians.
Authors
Citation
Gahrs, J., "Finding the Feedstock: Recruiting and Retaining Automotive Service Technicians," SAE Technical Paper 920796, 1992, https://doi.org/10.4271/920796.Also In
Find the Technicians, Find the Fix--Challenges in Human Resources and Service Information Resources
Number: SP-0970; Published: 1993-03-01
Number: SP-0970; Published: 1993-03-01
References
- Rewarding Careers in the Automotive Service Industry MVMA Detroit, MI 1990
- “Auto Repair Gets Technical” Vocational Education Journal American Vocational Association Alexandria, VA. Oct. 1989
- Western Interstate Commission for Higher Education Boulder, CO 1987
- Michigan State Department of Education Lansing, MI. 1991
- Frawley, R. “Will There Be Technicians Tomorrow?” NADA Convention Workshop Program McLean, VA. 1986