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Management of Human Error by Design
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English
Abstract
Since the emergence of the human factors profession following World War II, the concept of a design-induced error has been recognized. In 1967 the NTSB published a thorough analysis of the problem, entitled “Aircraft Design-Induced Pilot Error.” (1)* Wiener (2) extended the concept to include “system-induced error” in his analysis of controlled flight into terrain (CFIT) accidents. If human errors can be induced by design, they can also be prevented at the design stage, but in order to do so, the behavioral consequences of possible design decisions must be taken into account. Most of the focus has been on hardware: this paper extends the concept to other features of the human-machine interface that are vulnerable to design-induced errors. The position is taken that human factors and human error prevention should be part of the process of transport certification, which presently is confined to the measurement of workload.
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Citation
Wiener, E., "Management of Human Error by Design," SAE Technical Paper 872505, 1987, https://doi.org/10.4271/872505.Also In
References
- National Transportation Safety Board 1967 Aircraft design-induced pilot error Washington
- Wiener, E. L. 1977 Controlled flight into terrain accidents: System-induced errors Human Factors 19 171 181
- Lautman, L. G. Gallimore, P. L. 1987 Control of the crew caused accident Boeing Airliner April-June 1-6
- Wiener, E. L. 1985 Beyond the sterile cockpit Human Factors 27 75 90
- Wiener, E. L. Cockpit automation Wiener, E. L. Nagel, D. C. Human factors in aviation Orlando Academic Press
- Wiener, E. L. Curry, R. E. 1980 Flight-deck automation: Promises and problems Ergonomics 23 995 1011
- Wiener, E. L. 1980 Midair collisions: the accidents, the systems, and the realpolitik Human Factors 22 521 533
- Wiener, E. L. 1987 Fallible humans and vulnerable systems Wise, J. Debons, A. Information systems: Failure analysis Hamburg Spring-Verlag
- Foushee, H. C. Helmreich, R. Group interaction and flight crew performance Wiener, E. L. Nagel, D. C. Human factors in aviation Orlando Academic Press