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A Concept of Aftermarket Support
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English
Abstract
In today's world economic environment, the probability for increased product opportunity for any given company is diminishing because we are faced with a maturing world marketplace. Much of the demand for product will come from users who replace existing products with improved and advanced state-of-the-art products that can perform utilitarian services at a more efficient and economic cost. Although advanced design concepts and improved application of engineering principles have resulted in more reliable and longer life product, there still remains a strong need to keep these products performing to meet the level of user expectation.