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Quality Function Deployment
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English
Abstract
Quality Function Deployment is a technique that identifies customer requirements and provides a discipline to assure that those requirements drive product design and process planning. The technique originated in Japan and has been considered of primary value in new product design. Greater in-depth evaluation provides insight to the knowledge that this technique has value beyond new product design. The technique can improve existing processes and has application to new and existing systems not only related to the product we make and sell, but related to the product of our efforts.
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Authors
Citation
Morrell, N., "Quality Function Deployment," SAE Technical Paper 870272, 1987, https://doi.org/10.4271/870272.Also In
References
- Sullivan L. P. The Seven Stages in Company Wide Quality Control Quality Progress May 1986
- Sullivan L. P. Quality Function Deployment Quality Progress June 1986