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A Service Department's Input to Design
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English
Abstract
The Service Department influences product design continually by evaluating product reliability, acceptability, and serviceability from a customer's point of view. Design sections require precise technical information on all three items. This paper describes several Service Department systems utilized to provide this information in a consistent and orderly fashion.
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Citation
Stephens, P., "A Service Department's Input to Design," SAE Technical Paper 740444, 1974, https://doi.org/10.4271/740444.Also In
References
- Mattson L. J. “Acquisition and Utilization of Construction Machinery Product Service Data.” Paper 730415 presented at SAE Earthmoving Industry Conference Peoria, Ill. April 1973
- Mendenall R. L. “The Effects of Serviceability.” Paper 710679 presented at SAE National Farm, Construction & Industrial Machinery Meeting Milwaukee September 1971
- Miller E. W. “Maintenance Index-A Design Tool.” Paper 710680 presented at SAE National Farm, Construction and Industrial Machinery Meeting Milwaukee September 1971