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Customer Orientation in Advanced Vehicle Design
Technical Paper
2002-01-1576
ISSN: 0148-7191, e-ISSN: 2688-3627
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English
Abstract
The attention to the perceived quality, e.g. the quality as it is evaluated by the final customer, is becoming more and more important for the car makers. The paper will describe how such aspects of handling and steering system feel may become manageable by an engineering process, through some fundamental steps: definition of measurable performance for the subjective aspects; identification of the target values for such aspects coherent with product positioning; deployment of such overall values generally fixed at vehicle level into functional requirements for the different subsystems and design specifications (sub targets level quantities). This new approach at car advanced design represents an evolution of the traditional one based on some general criteria and experienced designers; it has the aims of reducing time to market and guaranteeing a “customer oriented handwriting” in handling behaviour and steering feel.
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Authors
Citation
Caviasso, G., Data, S., Pascali, L., and Tamburro, A., "Customer Orientation in Advanced Vehicle Design," SAE Technical Paper 2002-01-1576, 2002, https://doi.org/10.4271/2002-01-1576.Also In
References
- Data S. C. Frigerio F. Objective evaluation of handling quality Proc. Instn Mech Engr Vol 216 Part D: J automobile Engineering 2002
- Data S. Ugo A. Objective evaluation of steering system quality XXVI FISITA Congress Prague 1996
- ISO 4138. Road Vehicles - Steady state circular procedure
- ISO 7401. Road Vehicles - Lateral transient response test method
- ISO/DIS 3888-1. Road Vehicles - Test procedure for a severe lane change maneuver
- ISO 9816. Passenger cars - Power-off reactions of a vehicle in a turn - Open-loop test method
- ISO/DIS 17288 Passenger cars - Free-steer behavior - Part 1: Steering-release open-loop test method
- ISO 7975. Road Vehicles - Braking in a turn - Open-loop test procedure