Open Access

Designing Manual Workplace Systems in Engineer-to-Order Enterprises to Improve Productivity: A Kano Analysis

Journal Article
05-17-01-0007
ISSN: 1946-3979, e-ISSN: 1946-3987
Published January 16, 2024 by SAE International in United States
Designing Manual Workplace Systems in Engineer-to-Order Enterprises
                    to Improve Productivity: A Kano Analysis
Citation: Stoidner, M., Bründl, P., Matthes, T., Nguyen, H. et al., "Designing Manual Workplace Systems in Engineer-to-Order Enterprises to Improve Productivity: A Kano Analysis," SAE Int. J. Mater. Manf. 17(1):83-96, 2024, https://doi.org/10.4271/05-17-01-0007.
Language: English

Abstract:

Being an engineer-to-order (ETO) operating industry, the control cabinet industry faces difficulties in process and workplace optimizations due to changing requirements and lot size one combined with volatile orders. To optimize workplaces for employees, current literature is focusing on ergonomic designs, providing frameworks to analyze workplaces, leaving out the optimal design for productivity. This work thus utilizes a Kano analysis, collecting empirical data to identify essential design requirements for assembly workplaces, incorporating input from switchgear manufacturing employees. The results emphasize the need for a balance between ergonomics and efficiency in workplace design. Surprisingly, few participants agree on the correlation between improved processes and workspaces having a positive impact on their well-being and product quality. Ultimately, the study offers a list of requirements that are needed at ETO assembly stations to satisfy employees and improve efficiency of the production processes.