Model for Investigating Human Factors in an Organization

The Kennedy Space Center Human Factors Event Evaluation Model is a model to facilitate long-term gathering and analysis of data to investigate the effects of human factors on the operations of a complex organization. The model was developed specifically for use in comprehensive human-factors-oriented analysis of events, mishaps, and processes in space-shuttle processing at Kennedy Space Center; it can also be adapted to other organizations that function through interactions of human and equipment subsystems. The main purpose of such analysis is to understand root causes of human errors so as to be able to (1) prevent recurrences of previously observed mishaps and (2) recognize the potential for other mishaps that have not yet been observed and take proactive measures to prevent them.