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A Taxonomic Analysis of Terminal Air Traffic Control/Pilot Communications
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English
Abstract
Voice communications are crucial to safe and efficient air traffic operations. Controllers are required to use standard phraseology, and pilots are encouraged to use it when talking to controllers. Incomplete or inaccurate communications were implicated in mishaps such as the Tenerife accident. This research examined the frequency of phraseology deviations in a sample of 5,000 transmissions from 3 terminal facilities. The Aviation Topics-Speech Acts Taxonomy (ATSAT) was used to develop baseline data and analyze controller/pilot communications. Clearance instructions were transmitted most frequently and they contained a higher percentage of deviations from standard phraseology than any other speech act category. Identification of the types of errors typically associated with specific miscommunications could result in implementing new training approaches that ensure a higher compliance with standard procedures and improve standard phraseology usage.
Authors
Citation
Prinzo, O. and Britton, T., "A Taxonomic Analysis of Terminal Air Traffic Control/Pilot Communications," SAE Technical Paper 942139, 1994, https://doi.org/10.4271/942139.Also In
Aerospace Systems Integration Through Technology and Training
Number: SP-1051; Published: 1994-10-01
Number: SP-1051; Published: 1994-10-01
References
- Airman's Information Manual Official Guide to Basic Flight Information and ATC Procedures June 1992 Washington, DC U.S. Government Printing Office
- 7110.65G Air Traffic Control March 1992 Washington, DC Air Traffic Rules and Procedures Service
- Cardosi, K., M. 1993 An Analysis of En Route Controller-Pilot Voice Communications Springfield, VA National Technical Information Service
- Morrow, D. Rodvold, M. 1992 Analysis of Problems in routine controller-pilot communication Annual Meeting of the American Psychological Association Washington, DC
- Morrow, D. Rodvold, M. Lee, A. 1990 Nonroutine transactions in controller-pilot communication Manuscript
- Prinzo, O. Veronika Britton, Thomas, W. 1993 ATC/Pilot Voice Communications -A Survey of the Literature
- Prinzo-Roberts, O. Veronika Britton, Thomas W. Hendrix, A. Approach control service/pilot voice communications: Aviation topics speech acts taxonomy (ATSAT) coding form